Launch Date - 8th July 2014
Founders - Kabeer Biswas, Ankur Agarwal, Dalvir Suri, and Mukund Jha
Tagline - ‘just Dunzo it’
Company Valuation - $250 Million
Key Investors - Google, Lightstone, Blume Ventures, Aspada, and Alteria Capital
Funding Received - $116.4 Million
Total Employees - 1000 +
Back in the year 2010, who would have thought that we will be able to book cab rides right from our homes, send messages without any cost or pay online for the bills without any wait. Carrying on the same trend is Dunzo, a company that aims to provide convenience to the customers by providing them whatever they need right at their doorstep for a minimal charge.
This story began when its founder, Mr. Kabeer Biswas decided to save people’s time by providing them the convenience of getting their to-do lists delivered at their doorstep. The concept surrounding this was to meet the requirements of the customer by acting on their behalf. For example, if you need to shop for some grocery items, or send a lunchbox across the city, or buy some medicine from a local chemist - everything can be done with the click of a button.
1. What is Dunzo?
Dunzo is a hyper-local on-demand delivery service start-up formed in India. It presently operates in cities like Bengaluru, Mumbai, Pune, Noida, Delhi, Hyderabad, and Chennai. Dunzo is a one-stop solution for all commodities including food items, groceries, medicines, laundry, pick and drop, etc. Services include-
Online Grocery Shopping.
Food Delivery from top restaurants.
Medicines from local chemists.
Package Transportation anywhere across the city.
Bike-ride services to travel around the city.
2. How Dunzo came into existence?
Following the concept of delivering convenience, Mr. Kabeer popularised this idea by starting a WhatsApp group wherein he took orders from customers and charged a nominal fee for the same. All the tasks including delivering products and managing orders were handled by Mr. Kabeer himself. Slowly and steadily, as the number of average orders kept on increasing, the team of Dunzo multiplied, and finally owing to the demand, the WhatsApp group was converted into a well-functioning app in 2016.
3. What does Dunzo stand for?
The term Dunzo is primarily a slang term that means done and finished. The founders decided on this title so as to further the motto of their company which stands for complete and hassle-free delivery at a minimal charge.
4. What is the current market capacity of Dunzo?
The company has around 75,000 odd stores at its services and has seen a considerable rise this year owing to the pandemic. The quantity of supply stood at about 2 million deliveries with an average basket size of Rs. 500.
5. How much does a delivery/ride through Dunzo cost?
The company charges a nominal fee of Rs. 40 for 4 km, Rs. 80 for 8 km, and Rs. 120 for a distance greater than 8 km. The average delivery time stands at 30-40 minutes.
6. How has the pandemic supported Dunzo?
Owing to the Covid-19 pandemic, Dunzo saw exponential growth in its services as people preferred to order products online rather than moving out of their houses. With the kind of services Dunzo offers, including grocery and medicine delivery, this feature became a huge success for the company. Following its footsteps, Swiggy and Uber have also started the same kind of services providing delivery of essential commodities.
7. What are its future plans?
The company aims to commence services in major tier-two cities including Delhi, Kolkata, etc. Moreover, it has recently invested in its B2B platform in which it provides logistical services for hyperlocal retailers.
8. What are some interesting facts about Dunzo?
Dunzo is a slang term that means 'do, over, and finished'.
It is Google’s first direct investment in an Indian company.
In the beginning, people used to just ‘Dunzo’ products just because it sounded cool.
Wrapping it Up -
The thing that every customer is attracted to is convenience. The kind of service that Dunzo provides is synonymous to convenience. In a country like India, where an individual has minimum time to go through his to-do lists, Dunzo offers a solution to all problems at once.
The company has great potential and with the backing of companies like Google and Lightstone, it can reach heights in the logistics and delivery services sector. The key to growth is innovation, and with the rise in the number of competitors, the company needs to act soon so as to capture market space and become a dominant player in the times to come.
